SIA Door Supervisor FAQ

If you have any questions about our SIA courses, read our FAQ for answers to commonly asked questions.

If you can't find the answer here, then please get in touch with a member of our team using the contact details above.

  • What is the aim of this course?

    To work as a SIA Door Supervisor or SIA Security Guard in the UK you need to have an SIA licence issued by the Security Industry Authority (SIA). One of the requirements of the SIA licence is that you hold a recognised qualification.

    Our approved SIA Door Supervisor/Security Guard Course meets the requirement for the SIA Licence. The SIA Door Supervisor course is run over five days and is completed with the examinations to allow you to gain your SIA Licence.

  • Who is our SIA Course for?

    Our course is suitable for new entrants to the security industry as well as those who are returning to it.

    If you’ve previously worked in the security industry prior to the introduction of SIA licensing in 2004, you will need to undertake the SIA training to be able to apply for the SIA Licence.

  • I want to work as a security guard, is this course right for me?

    Yes, you will be able to work as a security guard if you hold a Door Supervisor licence. However, you will not be allowed to work as a Door Supervisor if you hold a security guard licence. This makes our Door Supervisor course more valuable.

  • How old do I have to be to attend the course?

    All SIA courses require the individual to be at least 18. There is no upper age limit.

  • Do I need my certificate to apply for SIA Licence?

    No, you do not need your certificate to apply for SIA Licence. You can apply for SIA Licence as soon as you have your result.

  • When will I receive my certificate?

    Certificates are dispatched about 2 weeks after successful course completion.

  • When will I receive my result?

    Results will be released within 5 working days after the completion of your course

  • Can you help me applying to the SIA for my license?

    Yes we can. We can assist you in completing the online form.

  • My name is spelt wrong on the certificate, what do I do?

    If your name is spelt wrong on your certificate, you will have to send us a copy of your passport or driver's licence and we will re-issue you a new certificate.

    Please note it will take over 10 days to receive a new certificate and will cost £45.

  • My certificate is lost, what do I do?

    A new certificate can be issued for an additional cost of £45.

  • I have been in trouble with the police in the past can I still apply for a license?

    If the offence is over 5 years old you may still be eligible to apply.

    Certain offences within the past 5 years may make you ineligible. These are seen by the SIA as relevant offences and include assaults, theft, sexual offences, possession of drugs, and possession of offensive weapons.

    If you are not sure if your offence is relevant you can check on the SIA website (www.sia.homeoffice.gov.uk). On the site there is a criminal record indicator. If you fill in the required fields the indicator will tell you whether you are eligible to apply.

  • What awarding bodies do we use?

    Our SIA security courses are accredited by Laser Learning Awards (Trident) and IQ Awards (Industry Qualifications).

     

  • What is the role of the awarding bodies?

    The awarding bodies turn the training specification made by the SIA into training courses and qualifications. The training and qualifications are then delivered using awarding body endorsed training providers.

    Awarding bodies also accredit prior learning and qualifications. They play a key role in the SIA licence application process by checking applicant identity and uploading details to the SIA database used as part of the licence application process.

  • Does SIA licensing remove the need for checks to be made by employers?

    Employers are free to do any additional checks or vetting that they consider appropriate (as long as they meet any statutory requirements such as employment law).

    SIA licensing does not remove an employer's right to use their usual methods of interviewing and application to assess the suitability of the applicant for the post applied for.

     

  • What ID will I need to apply for my license?

    Learners must present:

    Two identity documents from group A. At least one document must show your current address and at least one document must show your date of birth. Or

    One identity document from group A and two documents from group B. At least one document must show your current address and at least one document must show your date of birth. Group A documents:

    Group A documents:

    Signed valid passport of any nationality

    Signed valid UK photo driving licence (both parts of the full or provisional licence are required) *

    UK original birth certificate issued within 12 months of birth

    UK biometric residence permit

    GB issued driving licence photo card ( not valid if issued by DVLA Northern Ireland)*

    Group B documents:

    UK adoption certificate

    Valid EU photo ID card

    Valid UK firearms licence with photo

    Signed valid UK paper driving licence

    Marriage certificate or Civil Partnership certificate, with translation if not in English

    UK birth certificate issued more than 12 months after date of birth, but not a photocopy

    Non-UK birth certificate, with translation if not in English

    P45 statement of income for tax purposes on leaving a job issued in the last 12 months

    P60 annual statement of income for tax purposes issued in the last 12 months

    Bank or building society statement issued to your current address, less than three months old. You can use more than one statement as long as each is issued by a different bank or building society

    2nd Bank or building society statement issued to your current address, less than three months old from a different provider to 13

    Mortgage statement issued in the last 12 months

    Utility bill (gas, electric, telephone, water, satellite, cable,) issued to your current address within the last three months. You can only use one utility bill in support of your application (mobile phone contracts are NOT accepted)

    Pension, endowment or ISA statement issued in last 12 months

    British work permit or visa issued in last 12 months

    Letter from H.M. Revenue & Customs, Department of Work and Pensions, employment service, or local authority issued within the last three months. You can use more than one letter as long as each is issued by a different Government department or a different local authority

    2nd letter from different provider to 21

    A credit card statement sent to your current address within the last three months. You can use more than one statement as long as each is issued by a different issuer

    2nd credit card statement from different provider to 23

    Council Tax statement issued in the last 12 months

    Child benefit book issued in last 12 months

    NI issued Driving license photo card ( issued by Northern Ireland DVLA)*

    Driving license paper counterpart issued by DVLA Great Britain or Northern Ireland.*

    * NB the Sia will not accept a two part driving license as both the Group A and Group B document