SIA Licence Training
Contact Number 0203 011 5566
 

OUR CLIENTS

Testimonials

  • Great instructor and excellent learning environment. Have recommended over 5 friends and all of them have had the same experience. Honest & trustworthy company.
  • By
    London Bridge Participant
  • Paul Wilks, London
  •   
  • The training was wonderful and the physical intervention aspect was brilliant. Trainer was extremely professional and got my result within 5 days.
  • By
    CCTV Attendee
  • Madison Brown, Essex
  •   
  • We have been clients with The Training Circle for over a year now using their SIA courses. Managers and trainers are all helpful and extremely professional.
  • By
    Group Director
  • Leslie Grey, London
  •   


Why choose us:

 

  • Highest pass rate

 

  • Course material

 

  • Job opportunities

 

  • Book 2 SIA training courses and receive 5% discount

 

  • Refer a friend and get a 5% discount

 

  • Check your SIA results online, by phone with free text notification

 

  • Checking of SIA License and SIA badge application form

 

  • SIA approved security training

 

  • 15+ years experienced trainers

 

 

 

  • Weekday and weekend training

 

  • SIA door supervisor training, security guard training, CCTV training, SIA upskilling, door supervisor top up and first aid training  across various locations in London, Essex, Manchester and Birmingham
SIA CCTV Training

CCTV Training Course In London, Southall and Chelmsford


FIND OUT WHY WE TRAIN THE HIGHEST NUMBER OF CCTV OPERATORS IN UK!

 

  • REAL CCTV EQUIPMENT – NO SOFTWARE ON LAPTOPS OR REMOTE MONITORING
  • INCIDENT REPORT WRITING
  • 2 WAY RADIO USAGE

 

THE TRAINING CIRCLE UK IS THE FIRST CHOICE OF CCTV MONITORING COMPANIES AND LOCAL COUNCILS ACROSS UK IN TRAINING CCTV OPERATORS. OUR TRAINERS ARE QUALIFIED, INDUSTRY EXPERIENCED AND HAVE EXCELLENT COMMUNICATION SKILLS. THIS COMBINED WITH OUR LEADING SERVICE STANDARDS AND A HIGH PASS RATE MAKES US THE NO.1 CHOICE.

 

 

Our training course is fully SIA approved and accredited by leading awarding bodies. We hold regular courses in London Elephant & Castle, Southall and Chelmsford Essex. If you book 2 or more of our security courses we offer you a discount too so why not call us to ask how much discount you can get by booking multiple training courses together!

 

Our course trainers are highly experienced in the field of security surveillance and guarantee to assist you in gaining the knowledge required for the industry. We also assist you in completeing the SIA CCTV licence application forms. 


 

What does the training course cover?


Core Learning and Qualifications for a Public Space Surveillance (CCTV) Licence. 

 

Unit 1 - Working In The Private Security Industry


Assessment Method: Multiple Choice Questions

 

This unit covers the following topics:

 
  • Module 1: The Private Security Industry
    • Covers The key purpose of the security industry; The key bodies; The aims and functions of the Security Industry Authority (SIA); The different security sectors; The qualities of a security operative; Career opportunities within the private security industry 

 

  • Module 2: Communication Skills and Customer Care
    • Covers The basic element of effective communication; The different types of communication; The importance of effective communication in the workplace; The importance of effective communication in a team; The different types of customer; Diverse customer needs; Best practice in relation to customer care; Effective communication skills in delivering good customer care

 

  • Module 3: Awareness of the Law in the Private Security Industry
    • Covers The differences between Civil and Criminal Law; The Human Rights Act and the private security industry; The 8 principles of Data Protection Act; Discrimination; Equality Act 2012; The main aims of the Private Security Industry Act 2001

 

  • Module 4: Health and Safety for the Private Security Operative
    • Covers The importance of Health and Safety in the workplace; Responsibilities of employees, employers and the self-employed under Health and Safety at Work legislation; Typical risks and hazards; Minimising risk to personal safety; Safe manual handling; Appropriate responses to accidents and injuries in the workplace; Reporting procedures for Health and Safety accidents and injuries

 

  • Module 5: Fire Safety Awareness
    • Covers The three elements of fire; How fire spreads; Basic fire prevention measures; The classification of fire; Fire extinguishers and their uses; Types of fire extinguisher; Other types of firefighting equipment; Actions to be taken upon discovering a fire; The importance of understanding fire evacuation procedures

 

  • Module 6: Emergency Procedures
    • Covers What is an emergency?; Types of emergency and the actions to be taken; Terrorism; Counterterrorism; Threat level definitions; Bomb-threat calls; Suspicious packages; Behaviours that could indicate unusual or suspicious activity; Making emergency calls


Unit 2 - Working As A CCTV Operator


Assessment Method: Multiple Choice Questions

 

This unit covers the following topics:


  • Module 1: Introduction to the Roles and Responsibilities of the CCTV Operator and Other CCTV Staff
    • Covers CCTV Systems; Roles and responsibilities of the CCTV operator and the CCTV team; Reporting systems; Confidentiality; CCTV Operator’s Standards of Behaviour

 

  • Module 2: Codes of Practice, Operational Procedures and Guidelines
    • Covers Operational Requirements (ORs); Impact of adopting these documents; Values of adopting these documents; Clear working relationships; Documents reassuring the public; Security, Confidentiality and Data Protection; Control rooms and access control; Visitors and authorized access

 

  • Module 3: CCTV Equipment and its Operation
    • Covers How CCTV systems work; Functional checks and fault reporting; Keypads, joysticks and associated equipment; The characteristics of cameras; HOSDB Test; Weather, lighting and poor positioning; Lux (iluminance) measurements; Producing and recording images and secure storage

 

  • Module 4: Control Room Communications and Access Control
    • Covers Dedicated communication links; Customer care, complaints and telephones; Operating the radio; Radio procedures; Phonetic alphabet; Control room computers

 

  • Module 5: Legislation
    • Covers The Data Protection Act; CCTV Definitions; The 8 principles of the Data Protection Act; The Human Rights Act; Gathering data lawfully; The Regulation of Investigatory Powers Act (RIPA); The Freedom of Information Act 2000; Continuity of evidence; CCTV data and other media; Statements and court proceedings

 

  • Module 6: Dealing with Incidents
    • Covers Incidents; Crime risk areas; Non-crime incidents; Assisting the police; Detecting criminal activity; Notes, records and audit trails; Multi-incidents; Team working and passing information; Statutory enforcement agencies

 

  • Module 7: CCTV Surveillance Techniques
    • Covers Surveillance planning; Targeting; Tracking and following for evidence; Lost contact drills; Searching for suspected IEDs; Descriptions; Body language; Equality during observation

 

  • Module 8: Emergency Procedures in the CCTV Control Room
    • Covers Telephone bomb warnings; Searching the control room; Receipt of a telephone bomb threat checklist; Evacuating the control room; Evacuating planning the evacuation; Re-occupying the control room

 

  • Module 9: Health and Safety at Work in the CCTV Environment
    • Covers Display screen regulations; DSE risk assessments; Lone working and check calls; Stress; Self-help; Stress-management

 

 

Unit 3 - Practical CCTV Operations


Assessment Method: Practical Observation

 

This unit covers the pratical operations of a simple CCTV unit having a Pan Tilt & Zoom (PTZ) dome camera and a fixed camera attached to a display unit.

 

  

How is the course assessed?


Assessment is through multiple choice examination for Unit 1 and Unit 2. 

 

 

How long does the course last ?


London Waterloo & Southwark (Weekend & Weekday) - 4 days


Chelmsford / Witham, Essex (Weekend) - 4 days

 

 

How much does the course cost?


£180 - including VAT, EXAMS and Certification 



How do I book the course ? 


You can book our training course online by clicking below: 

 

London Southwark/Waterloo

Southall

Chelmsford / Witham, Essex

 

 

Telephone Booking

 

UK wide / London 0208 090 1600
Chelmsford   01245 206 200

 

Let us call you back. Simply fill the Request Callback form